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Return Policy

We will honor a 10 days within receiving your purchase for a refund on the product itself. Shipping is non-refundable. Please contact us at randy@chiefcoinandsupply.com for direct questions about returns.

Shipping Methods:

All orders are sent by U.S. mail or UPS and have a 10 day return privilege. Although we process orders in a few days, sometimes it is necessary to allow 1-3 weeks for delivery.

Postage & Handling within the United States:

  • $0.00-$20.00 ($8.00 shipping)
  • $20.00-$50.00 ($9.00 shipping)
  • $50-$100 ($10.00 shipping)
  • $100.00+ ($13.00 shipping)
  • Some items will have additional postage added to the standard charges.

Accepted Methods of Payment:

We accept Visa, MasterCard and Discover for credit card payments. (sorry we do not accept Pay-pal.)


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If there are any questions regarding our policies you may contact us using the information below.

P.O. Box 254
Oshkosh, WI 54903-0254